Instruction Manual for IT Support

NIST 800-171 Compliance Instructions Manual

This set of instructions is not required, but is provided as recommendations to help simplify compliance with the 110 controls of NIST 800-171. Other tools, services, and methods can be used to comply with the NIST 800-171 requirements, but the use of these instructions can make the process far easier.

The primary audience for this manual is the IT support professional and the primary target environments are the research lab and individual offices, although these can be used in other areas that require compliance.

Control Solution Contacts

 

Solution

Control Family

Information/Contact

BlueJeans System and Communications Protection GT Specific Support: support@oit.gatech.edu
General Support:
https://support.bluejeans.com/contact
Box Various support@oit.gatech.edu
Central Endpoint Management Access Control Site: https://endpoint.oit.gatech.edu
Support: support@oit.gatech.edu
CUI Training Awareness and Training compliance@security.gatech.edu
DropBox* Various GT Specific Support: support@oit.gatech.edu
General Support:
https://www.dropbox.com/help
DUO Identification and Authentication 2FA@oit.gatech.edu
FireEye HX Various support@oit.gatech.edu
GT VPN Various support@oit.gatech.edu
GT Wi-Fi Access Control support@oit.gatech.edu
JAMF Various Site: https://endpoint.oit.gatech.edu
Support: support@oit.gatech.edu
LastPass Identification and Authentication support@oit.gatech.edu
LMaaS (Log Management as a Service) Various support@oit.gatech.edu
Office 365 Various support@oit.gatech.edu
Palo Alto Various Changes: Fw.noc.gatech.edu ticketing system
Issues: support@oit.gatech.edu
Qualys Various support@oit.gatech.edu
Salt Stack Various Site: https://endpoint.oit.gatech.edu
Support: support@oit.gatech.edu
SCCM Various Site: https://endpoint.oit.gatech.edu
Support: support@oit.gatech.edu
Thycotic Identification and Authentication support@oit.gatech.edu

* ITAR, EAR and CUI may be placed in Dropbox if encrypted. More information here


Note: Solution contacts reflect the time at which they were uploaded, and are subject to change if/when the contact changes.